Privacy policy.
1. Introduction
The Moss Man ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
2. Information We Collect
We may collect and process the following data:
Personal Information: Including name, email address, telephone number, and postal address provided by you when booking a quote, making an enquiry, or communicating with us.
Service Information: Details about the services you've requested or received from us.
Website Usage Data: Including IP addresses, browser type, visit duration, and pages visited, collected via cookies and similar technologies.
3. How We Use Your Information
We use your personal data to:
Respond to enquiries or requests.
Schedule and deliver our services.
Communicate with you regarding appointments, service reminders, or promotional offers.
Improve our website and customer experience.
4. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. Your information may only be shared with trusted third parties necessary to deliver our services (e.g., scheduling platforms, payment processors), all of which comply with GDPR and relevant privacy laws.
5. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.
6. Your Rights
Under data protection law, you have the right to:
Access and obtain a copy of your personal data.
Request correction or deletion of your personal data.
Object to or restrict processing of your personal data.
To exercise these rights, please contact us at daniel@themossman.co.uk.
7. Cookies
Our website uses cookies to enhance user experience. You can adjust your browser settings to refuse cookies if preferred.
8. Third-Party Links
Our website may contain links to third-party websites. Please be aware we are not responsible for the privacy practices of these external sites.
9. Changes to Our Privacy Policy
We may periodically update this Privacy Policy. Any changes will be posted on this page with an updated revision date.
10. Contact Us
For any questions regarding this policy, please contact us at:
daniel@themossman.co.uk